Get in touch
Contact
The way to reach us today is through the design request.
Start with a design request
We do not publish a contact email or address. Questions, ideas and requests all begin with the design request form.
What to include
Tell us the concept you like, who it is for, and any notes. Add artwork if you have it.
Deletion enquiries
To ask for artwork linked to a submitted request to be deleted, send a deletion enquiry in the same way and say which artwork.
Before you write
The FAQ, how-it-works and privacy pages answer most common questions.
A question about your keepsake?
Include your question and any BMK order or enquiry reference in a design request.
Keep exploring
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Frequently asked questions
Plain answers about what ByMyKid is today and how a request works.
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How it works
Choose your keepsake and pay first. Then personalise each purchased copy and approve its exact preview before production.
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Privacy
How artwork you submit is handled, explained as the site actually works today.
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Terms
Plain-language terms for using this site and sending a design request.